We want to take this opportunity to familiarize you with the business practices at Magee Riverfront Outpatient Center and to ease your transition to outpatient care.
Your attending or primary physician can initiate a referral or you can initiate a referral on your own behalf. We require a prescription that states your diagnosis along with services that are being requested by your physician. Our intake process includes the request for demographic information, social security number and health insurance information. Your insurance card will be requested on your first visit along with any supplemental/secondary insurance. Please notify the front desk staff as soon as possible should your insurance information change.
All co-pays are collected at the time of service. This is required by your insurance company and we cannot waive your co-pay. Payment is accepted in the form of cash, check and MasterCard/Visa. A receipt will be given to you for your records.
Patients who are enrolled in an HMO or other managed care plan will be responsible for providing the Riverfront Outpatient Center with a valid referral at the time of service. We will assist you should you have questions regarding the process or the appropriate procedure codes, but it is the patient's responsibility to be an advocate regarding the completion of such referrals.
Out of Network Referrals:
In the event that Magee Riverfront is not your capitated outpatient site, the primary care physician may be willing to request from your insurance company an out-of-cap referral, if the physician or patient can justify the reason that attendance at the Riverfront would be beneficial. We will require authorization from your insurance company to participate in the out-of-cap process; services cannot begin until the authorization is received.